3-5 business days.Delivery details will be provided in your confirmation email.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Amazon functions as our logistics partner to ship out Soundcore products. They will choose the carrier that they think works best for our customers.
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Unfortunately, we cannot change the shipment once the product is en route.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping charges for your order will be calculated and displayed at checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Please contact customer support at firstname.lastname@example.org